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Ngo Minh Phuong, Nguyen Viet Ha, Nguyen Thao Diep, Duong Thi Hong Chuyen, Nguyen Thi Ngoc Anh. "Factors Affecting Retailers' Adoption of the Cash on Delivery (COD) Payment Model for e-Commerce Transactions: Case of Vietnam." The International Journal of Business & Management 9.4 (2021)