Implementation og Web-based Information Systems in Distributed Organizations: A Change Management Approach

Keld Bødker, Jens Kaaber Pors, Jesper Simonsen
2004 Scandinavian Journal of Information Systems  
This article presents results elicited from studies conducted in relation to implementing a web-based information system throughout a large distributed organization. We demonstrate the kind of expectations and conditions for change that management face in relation to open-ended, configurable, and context specific web-based information systems like Lotus QuickPlace. Our synthesis from the empirical findings is related to two recent models, the improvisational change management model suggested by
more » ... Hofman (1997), and Gallivan's (2001) model for organizational adoption and assimilation. In line with comparable approaches from the knowledge management area (Dixon 2000; Markus 2001), we relate to, refine, and operationalize the models from an overall organizational view by identifying and characterizing four different and general implementation contexts.
dblp:journals/sjis/BodkerPS04 fatcat:hllzftonovavlbo3ienmppuohy