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Integrating lean thinking and mathematical optimization: A case study in appointment scheduling of hematological treatments
2019
Operations Research Perspectives
This paper addresses the relationship between lean thinking and mathematical optimization. We discuss the roles of the two approaches, using as a reference case study the appointment scheduling process in a hematological center of a large Italian hospital. We report on how lean tools have been deployed to improve the process, we present a mathematical optimization model and discuss its implementation. Our aim is to show that the joint use of lean thinking and mathematical optimization can
doi:10.1016/j.orp.2019.100110
fatcat:vyhjszfk2zghrocs2v5iaxdyzi