User Experience Design for E-Voting: How mental models align with security mechanisms [article]

Marie-Laure Zollinger and Verena Distler and Peter B. Roenne and Peter Y. A. Ryan and Carine Lallemand and Vincent Koenig
2021 arXiv   pre-print
This paper presents a mobile application for vote-casting and vote-verification based on the Selene e-voting protocol and explains how it was developed and implemented using the User Experience Design process. The resulting interface was tested with 38 participants, and user experience data was collected via questionnaires and semi-structured interviews on user experience and perceived security. Results concerning the impact of displaying security mechanisms on UX were presented in a
more » ... ry paper. Here we expand on this analysis by studying the mental models revealed during the interviews and compare them with theoretical security notions. Finally, we propose a list of improvements for designs of future voting protocols.
arXiv:2105.14901v2 fatcat:uy3cg5fsnvbuvg2i46t6qyhlx4