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The purpose of this study was to evaluate the capacity of the government bureaucracy in public services. This means that the government is domiciled as a powerful organization that performs actions based on its authority and as a public legal entity that can provide services whose impact is felt directly by the community. One type of government activity as a strong organization is to provide services to the community. This is because of the acceptance of the notion of a Welfare State in thedoi:10.35326/jsip.v3i1.1992 fatcat:v3zggm4dlbdbjefw3ehowgzfqm