Teams and Organizing in the Digital Age: How Team Networks Form and Why They Perform

Jacqueline Ng
2018 unpublished
Teams and Organizing in the Digital Age: How Team Networks Form and Why They Perform Jacqueline Ng Lane This dissertation explores the relationship between how teams form and what they need to perform. It adopts the perspective that technology is fundamental to organizing in modern workplaces and examines how technology may both enhance and constrain teamwork. By adopting this perspective, two questions naturally follow. First, how do teams organize using technologies? Second, how can
more » ... es enable teams to organize effectively? Addressing these two questions are of utmost importance due to two recent trends in contemporary organizations. The first trend is the rise of teams in the workplace, whereby firms are reorganizing as team-based structures to promote agility and fluidity. A 2018 Deloitte report that surveyed over 11,000 businesses found that an astounding ninety-one percent of executives ranked redesigning their organizations as a "network of teams" their number one priority (Deloitte Insights, 2018). The second trend is the rise in social media use for internal communications within the workplace. Unlike external uses of social media that cross many public platforms (e.g., Facebook for social networking, Twitter for microblogging), most organizations implement an integrated social media platform for internal communications that contains several functions (Leonardi, Huysman & Steinfield, 2013) . These platforms are ACKNOWLEDGEMENTS My deep gratitude goes first to my advisor, Noshir Contractor, for changing the way I view and experience the world as a social network, and for his unwavering support, guidance, and mentorship on my academic growth and identity. Second, I would like to thank my coadvisor, Seyed Iravani for his advising, mentorship, and above all, his unequivocal dedication in fostering and encouraging me to pursue my research passions. I would also like to thank Leslie DeChurch, who has been a tremendous source of inspiration, enthusiasm and expertise in fostering my budding research identity in organizational teams and technologies. A heartfelt thank you goes out to my committee members, Jeanne Brett and Brian Uzzi whose feedback, ideas, suggestions and mentorship have been invaluable and greatly appreciated.
doi:10.21985/n2nb64 fatcat:dmoe34ffqvahbnrqqzojiek6pi