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Software tests are used by most organizations. However, many other software quality assurance practices are often neglected. Most developers are not aware of the high cost of inferior quality and its impact on the duration and budget of a project. At the École de technologie supérieure (ÉTS), software quality assurance (SQA) is taught in lecture format in the undergraduate software engineering curriculum. The SQA course covers the concepts of the business modeland the cost of quality, todoi:10.24908/pceea.v0i0.4797 fatcat:erkiehzmt5hujmunjcbu4ujhv4