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Six Sigma and competitive advantage
2006
Total Quality Management and Business Excellence
It is claimed that the Six Sigma programme brings competitive advantages to companies that implement it. This paper studies the validity of this claim by positioning Six Sigma in the paradigms provided by the literature on competitive strategy. The main functionality of Six Sigma projects is to improve operational effectiveness and efficiency. A continual improvement of operational effectiveness and efficiency is vital in order to avoid competitive disadvantage, however it is all but
doi:10.1080/14783360500528221
fatcat:dw27p2pdo5cxnmovalvbmqycsq