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This work aims to expand the analysis and reflections on the application of quality of life work as a competitive advantage factor, in all essence, at the market in which micro and small enterprises operate and the implications of a quality of life work program is implemented. The method was exploratory in nature of qualitative and quantitative character, with the use of multiple-choice questions based on Likert scale, aggregate and open questions in the evaluation model. The results weredoi:10.21714/2179-8834/2016v21n4p81-102 fatcat:l5qp32qvgreaxphiuy7sj4gdlq