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Reverse logistics is young concept and it has received growing interest among practitioner. Furthermore, reverse logistics is less mature than logistics and supply chain management conceptualizations. Reverse logistics simply defined as the return, exchange, refurbishment, remarketing and disposition of products. The customer returns the products because of several reasons such as end of life, expired, product damage, products recall, poor quality, non halal products and others reason. Thedoi:10.35940/ijitee.b9051.129219 fatcat:k4vxqqun2zd7dha3utql7tufkm