EAP Treatment Impact on Presenteeism and Absenteeism: Implications for Return on Investment

George E. Hargrave, Deirdre Hiatt, Rachael Alexander, Ian A. Shaffer
2008 Journal of Workplace Behavioral Health  
This article reports data on increased work productivity resulting from the employee assistance program (EAP) treatment of employees. Participants (N = 155) had various psychiatric diagnoses and were seen in individual counseling by network clinicians. Measures of "presenteeism," absenteeism, and degree of problem resolution were obtained from members' ratings. The results indicated that 80% of costs associated with lost productivity was associated with presenteeism, with absenteeism accounting
more » ... for the remainder. Characteristics associated with lost productivity were energy level, concentration, and work quantity/quality. A return on investment (ROl) calculated using these data in a typical EAP
doi:10.1080/15555240802242999 fatcat:rrnvhkyj4fcefcfsgcrrdgnzwq