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From June 1, 2020, to October 25, 2020, questionnaires were sent to 466 SMEs in the production sector spread across 21 sub-districts of Medan City by post or electronically based on mobile phone numbers via WhatsApp or SMS applications. The questionnaire was addressed to one owner or business leader to fill out and return the questionnaire completely, either manually by post or by simply filling in online via google form https://forms.gle/KhWRGTYW6hSKBbbWA.doi:10.6084/m9.figshare.14811852.v3 fatcat:d5qe2c2zebgnbpkl4c5yl5u6ri