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Online trading transactions are now widely used by business people, one of which is e-commerce Peer-to-Peer through online stores. With online stores, consumers don't have to bother going to conventional stores to get goods. But shopping using online stores has risks including fraud-prone, products that have been ordered and paid for are not shipped and the quality of the product is not the same. Although there are many problems that cause losses experienced by consumers, but in reality it doesdoi:10.28989/senatik.v5i0.320 fatcat:2c5okqwznbgijosv6a4spxfh7e