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IFIP Advances in Information and Communication Technology
For investment in electronic commerce, evidence has shown that businesses have difficulty in evaluating when to use information technology and how to measure its economic benefits. Solving this basic problem is essential for business and government decision makers as they apply promising new electronic commerce technology to improve their organizations' performance. This paper will review the literature pertaining to the problem of measuring impact of information technology on firm performance,doi:10.1007/978-0-387-35617-4_6 fatcat:l7tq7ivwy5hbbk2t3nvdbu5hzq