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Relationship Marketing: Providing Opportunities and Benefits for the Construction Industry
2003
International Journal of Construction Management
Innovation and new knowledge often comes from an insight into associated areas of research or industry; relationship marketing has its roots in business and many industries have adopted a relationship approach to solicit work. An insight into marketing and in particular relationship marketing explains how construction firms can benefit from this approach in the medium and long term. A review of transactional marketing and relationship marketing is provided showing benefits that accrue to
doi:10.1080/15623599.2003.10773044
fatcat:awneid5dbfbvdmirscoouwt7qe