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Proceedings of the 9th SIGdial Workshop on Discourse and Dialogue - SIGdial '08
Improvements in the quality, usability and acceptability of spoken dialog systems can be facilitated by better evaluation methods. To support early and efficient evaluation of dialog systems and their components, this paper presents a tripartite framework describing the evaluation problem. One part models the behavior of user and system during the interaction, the second one the perception and judgment processes taking place inside the user, and the third part models what matters to systemdoi:10.3115/1622064.1622099 fatcat:mjqt3tpn3vhg5k7aiotv3socay