A copy of this work was available on the public web and has been preserved in the Wayback Machine. The capture dates from 2017; you can also visit the original URL.
The file type is application/pdf
.
Collaboration in performance of physical tasks
1996
Proceedings of the 1996 ACM conference on Computer supported cooperative work - CSCW '96
We report an empirical study of people using mobile collaborative systems to support maintenance tasks on a bicycle. Results show that field workers make repairs more quickly and accurately when they have a remote expert helping them. Some pairs were connected by a shared video system, where the video camera focused on the active workspace and they communicated with full duplex audio. For other pairs, either the video was eliminated or the audio was reduced to half duplex (but not both). Pairs'
doi:10.1145/240080.240190
dblp:conf/cscw/KrautMS96
fatcat:ywfao35hkfgnxfh47ybcyb475i