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Proceedings of COOP 2010
We describe in this article a framework for disaster response process management. This framework can be used to develop information systems supporting those processes. It is grounded in several research approaches: literature research, case studies, end user interviews and workshops. We compare disaster response process management with business process management and argue why it is substantial different to it. Another main result of this comparison is that business process managementdoi:10.1007/978-1-84996-211-7_5 dblp:conf/coop/FrankeC10 fatcat:xrj7qzdwejgmpdyoh6of6vbk7i