International Review of Management and Marketing Differentiating Relationships in the Workplace: A Cultural Perspective

Haslina Halim, Hassan Abu Bakar, Bahtiar Mohamad
2016 International Review of Management and Marketing   unpublished
This study aimed to examine the constructs that constitute relationship differentiation in leader-member exchange relationships, which would provide unique theoretical insights and pragmatic applications for communication in the Malaysian workplace. Six-hundred questionnaires were distributed to employees of government, semi-government, and private organizations (n = 479). Results revealed that leader conceptual skills, communication openness, and trust contributed towards organizational
more » ... ganizational citizenship behavior. Cultural considerations were invoked to explain certain findings of this study.