The Use of SMS in Promoting Inquisitiveness among Distance Learners

Issham Ismail, School of Distance Education, Universiti Sains Malaysia, Siti Norbaya Azizan, Thenmolli Gunasegaran, School of Distance Education, Universiti Sains Malaysia, School of Educational Studies, Universiti Sains Malaysia
2019 Malaysian Journal of Distance Education  
Poor interaction skills and ineffective communication often lead to learning difficulties and frustrations among distance learners. Thus, due to the nature of their studies, distance learners need to play a leading part in their own learning by being inquisitively to obtain own understandings. Our research explored the potential of short messaging service (SMS) as a mobile learning tool to promote inquisitive learning skill among distance learners. This study examined the implementation of an
more » ... S-based mobile learning system, namely Pocket Education, through the query application involving 650 distance learners from the School of Distance Education, Universiti Sains Malaysia. A mixed methodology through the case study and survey methods was employed to gather inputs pertaining to their satisfaction towards the application. It was found that, while participants perceived the system positively in general, they were moderately satisfied with the query application. The main inhibitor for distance learners' satisfaction towards the SMS-based query application was found to be the technical hurdles, rather than a perception of the system value. As implication, further work can be done from these findings in order to develop an effective mobile learning tool that put forward the element of inquisitiveness towards enhancing the quality of distance education delivery.
doi:10.21315/mjde2019.21.1.4 fatcat:7244umi4yjd7botvgljhjvn5ie