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The organisation of the university library in comprehensive universities is determined to a large extent by a number of historical factors. Often there is a large number of separate locations which are more or less independent, sometimes even autarchic. Furthermore, the back-office work-processes are very departmentalised. A number of developments, all closely linked with the use of modern information technology, necessitate the redesigning of the traditional organisational models and a processdoi:10.18352/lq.7689 fatcat:wxw43gwnxzfvbjskq5xxrp6hjq