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Knowledge Elicitation for the Design of Software Agents
[chapter]
1997
Handbook of Human-Computer Interaction
For many years, the theory and practice of knowledge acquisition for knowledge-based systems tended to focus on how to elicit and represent knowledge in a context-free way. More recently, the evolution of the design of software agents has forced the focus to shift so that the context of the interaction between human and software agents has become the unit of analysis. In terms of empirical research, the initial goal was to establish a unified model that would guide knowledge elicitation for the
doi:10.1016/b978-044481862-1.50117-5
fatcat:vbfu7oeh65f25fgtbuok3nbmma