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Email usage frequently involves management of future actions and events. We believe that understanding the requirements of prospective memory should lead to the design of email tools that better support this functionality. In a recent study, we examined prospective email use and explored processes involved in managing time-sensitive email messages. The study results indicated areas that lack appropriate support for handling future actions in email. The study also found relationships betweendoi:10.1145/634067.634150 dblp:conf/chi/Gwizdka01 fatcat:m4bpsonocngxvoae5ttij3d6ge