In this paper we explore, through a formative study, user preferences for indoor navigation support using a combination of mobile and fixed displays along with a range of navigation content such as digital 2D maps, 3D route visualizations (presented as continuous media from a first person perspective) and graphical directional arrows. It is well-established that visitors within complex building architectures (e.g. hospitals) often face challenges in finding their way and are limited to using

more »

... ditional static signage or asking others for directions. Recent developments in mobile and pervasive technology however, are enabling a range of possibilities and augmenting the way in which users receive digital navigation support. Here, we discuss a formative study involving 16 participants using the prototype Hermes2 Navigation System in order to inform the development of a useful and usable interactive indoor navigation system.