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In this study, some important issues regarding process capability and performance have been highlighted, particularly in case when the distribution of a process characteristic is non-normal. The process capability and performance analysis has become an inevitable step in quality management of modern industrial processes. Determination of the performance capability of a stable process using the standard process capability indices (Cp, Cpk) requires that the quality characteristics of thedoi:10.6000/1929-6029.2015.04.02.8 fatcat:d4aowbmcejfs3idwhyfzrhknfm