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Managing an airport terminal project is complex due to the involvement of a large number of stakeholders. Airport stakeholders include many organisations and individuals, making it a collaborative service environment. Stakeholder theory denotes that organisation should strive to create value for all its stakeholders without the need to trade off. This study attempted to provide an overview of the literature relating to the stakeholder theory as well as examining the related respondents towardsdoi:10.21834/ajbes.v3i13.138 fatcat:tidx6r34xjed7po4hq2qcpfrnm