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A multi-level approach to understanding the impact of cyber crime on the financial sector
2014
Computers & security
This paper puts forward a multi-level model, based on system dynamics methodology, to understand the impact of cyber crime on the financial sector. Consistent with recent findings, our results show that strong dynamic relationships, amongst tangible and intangible factors, affect cyber crime cost and occur at different levels of society and value network. Specifically, shifts in financial companies' strategic priorities, having the protection of customer trust and loyalty as a key objective,
doi:10.1016/j.cose.2014.05.006
fatcat:vh2omuxumjdl3liix26cyjfxti