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The aim of this study is to investigate the level of service quality of Syariah Bank which is compare between Conventional Bank services quality, used 6 dimensions CARTER model (Othman & Owen, 2001). The subject of this research is a people who have an account in Syariah Bank and also have account in Conventional Bank. This research takes a place in Yogyakarta. The result of this research indicated that service quality based on 6 dimension CARTER model in Syariah Bank more higher really thanfatcat:dsm3vttc6je7hk5lry3oykeedq