Writing the experience of information retrieval

Melanie Feinberg
2012 Proceedings of the 2012 ACM annual conference on Human Factors in Computing Systems - CHI '12  
In the context of digital libraries and other online resource collections, the substance of interaction is generated to a large degree through the selection, description, organization, and arrangement of the aggregated items. Within information studies, researchers [such as 32, 6] have shown how individual events of selection and description inevitably form judgments about the collected materials. This paper describes a process in which designers purposefully use the elements of selection,
more » ... of selection, description, organization, and arrangement to "write" a resource collection as a form of rhetorical expression. The design process was implemented in two classroom settings. In the more successful second implementation, the role of the audience in structuring a rhetorical interaction was emphasized, and collection design was conceptualized as designing a dialogue between author and audience. The formalized critique of existing collection designs was a key element in enabling this dialogic orientation.
doi:10.1145/2207676.2207725 dblp:conf/chi/Feinberg12 fatcat:eyntyfnuvnetzhdl5576jiwjgq