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A universal analytic approximation is proposed for the performance analysis of a general queueing model of a shared buffer ATM switch architecture with bursty arrivals. The forms of the joint, aggregate and marginal state probabilities are characterised via entropy maximisation. As an application, a continuous-time maximum entropy (ME) solution is implemented at equilibrium by assuming that the arrival process to each port of the ATM switch is modelled by a Compound Poisson Process (CPP) withdoi:10.1007/bf02031600 fatcat:wmcvc624d5aqjobnusscdmc5y4