Evaluating Usability of Academic Web Portals for Clearance Services

F. O. Oliha
2020 NIPES Journal of Science and Technology Research  
Clearance services regarding outgoing or graduating students are deficient in most academic web portals and the few existing are prone to serious usability challenges. A framework for a cybernated clearance portal was proposed and implemented as an integral prototype system of the object study. Data were gathered and evaluated using a survey-based usability evaluation method. The resulting system was then evaluated by selected number of participants to determine its usability level in terms of
more » ... ffectiveness, efficiency, and satisfaction. Results indicated that participants of the experiment were of the perception that the system was satisfactorily easy to use with an average mean of 7.37 portraying the system usability satisfaction rate with the "Easy" level. This further affirmed that the developed system was easy to use (effective), facilitates task completion (efficient), and was preferred to their existing rigorous approach of executing graduate's clearance services. .
doi:10.37933/nipes/2.3.2020.20 fatcat:ofe6pa4ld5btnjv26rjmsvecme