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User Experience Evaluation in Intelligent Environments: A Comprehensive Framework
'User Experience' (UX) is a term that has been established in HCI research and practice, subsuming the term 'usability'. UX denotes that interaction with a contemporary technological system goes far beyond usability, extending to one's emotions before, during, and after using the system and cannot be defined only by studying the fundamental usability attributes of effectiveness, efficiency and user satisfaction. Measuring UX becomes a substantially more complicated endeavor when the interactiondoi:10.3390/technologies9020041 fatcat:pdnzv3i7ojaxvkgjrpe6oxospq