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We report on the lessons learnt during the application of a methodology to develop Intelligent Environments. This methodology was applied to a project which aimed at helping people with Down's Syndrome and those with similar conditions and needs, to be more included in society. The project is developed by a consortium of commercial, academic, and enduser supporting organizations. One important feature of the methodology is that of being strongly user-centred and we report on how thatdoi:10.1145/3019943.3019950 dblp:conf/dsai/AugustoKACS16 fatcat:bztijh3a4vflddc4ncrbzrrgwu