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Acceptance or Appropriation? A Design-Oriented Critique of Technology Acceptance Models
[chapter]
2008
Future Interaction Design II
Technology acceptance models are tools for predicting users' reception of technology by measuring how they rate statements on a questionnaire scale. It has been claimed that these tools help to assess the social acceptance of a final IT product when its development is still underway. However, their use is not without problems. This paper highlights some of the underlying shortcomings that arise particularly from a simplistic conception of "acceptance" that does not recognize the possibility
doi:10.1007/978-1-84800-385-9_8
fatcat:df5pb2ud5bgt3fibvr55txtcg4