MITIGATING RISK IN A HIGH UNCERTAINTY AVOIDANCE CULTURE AIR TRAFFIC CONTROL

2010 Issues in Information Systems  
The essay is a report of research carried out in an air traffic control environment. It is a description and analysis of the ethnosemantics of air traffic controllers and their social cultural environment of information flows and uses of information. Using Hofstede's theory of cultural dimensions, specifically his theory of uncertainty avoidance and Hall's theory of culture as a communicational context, the paper analyzes uncertainty avoidance in a high reliability organization, air traffic
more » ... on, air traffic control, from the perspective of mitigating risk.
doi:10.48009/1_iis_2010_678-688 fatcat:xlxr7rq54jcvpfz3szkd54c74q