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Semantic Technology for Capturing Communication Inside an Organization
2009
IEEE Internet Computing
We address the problem of using semantic technology for capturing informal organizational structure by means of a light-weight ontology. The idea is to support knowledge management in analyzing communication between people in an organization. As an example we use social network of a mid size research institution obtained based on e-mail communication. We propose an approach consisting of five major steps that enable transformation of the data from a given e-mail transactions recordings to a
doi:10.1109/mic.2009.88
fatcat:qb25drqosjfkvjwgn7x4y5lptu