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Focus areas for a management information system for top, middle and lower level management in a financial institution. This research project was conducted at one of South Africa's major banks. This bank has a client base of approximately five million clients and approximately eight million active accounts. Since the term 'Management Information Systems' was relatively new to this bank, the purpose of this project was to do a critical evaluation of the existing management information system.doi:10.4102/sajbm.v23i3/4.889 fatcat:7osfs3kynvbftoayjgrak5lyae