A copy of this work was available on the public web and has been preserved in the Wayback Machine. The capture dates from 2017; you can also visit the original URL.
The file type is application/pdf.
Fabio Paternò, Carmen Santoro. "Remote Usability Evaluation: Discussion of a General Framework and Experiences from Research with a Specific Tool." Maturing Usability (2008) 197-221