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An Empirical Study of Railroad Technology Improvement Using AHP and QFD
AHP와 QFD를 이용한 철도기술 개선에 관한 실증적 연구
2013
Journal of the Korean society for quality management
AHP와 QFD를 이용한 철도기술 개선에 관한 실증적 연구
Purpose: This study aims to determine the needs of customers who use railroads as a mode of transportation and propose customer-oriented improvements in railroad technology by making connections between customer needs and railroad technology. Methods: We primarily used two methods for this study, AHP and QFD. First, AHP was used to evaluate the relative importance among the different components of railroad technology. Second, the QFD was applied to make a link between customer needs and
doi:10.7469/jksqm.2013.41.2.301
fatcat:hjd3atn2ebcchbk6npgn6v4i2e