A copy of this work was available on the public web and has been preserved in the Wayback Machine. The capture dates from 2018; you can also visit the original URL.
The file type is
UCT Journal of Social Sciences and Humanities Research UCT. J. Soc. Scien. Human. Resear
Customer satisfaction is very important in all business activities, especially service activities. Banking Services, as a service activity, need to retain the existing customers and acquiring new customers and this case need to provide quality services and increase customer satisfaction. In such an era, profitability and increase profit margins surely is the main concern of any organization's. In order to achieve this case, any organization looking to create a stable bond between theirfatcat:bxyto7my7jhq3el7q3mtekvyhq