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The increasing amount of data in social networks has complicated data processing and interpretation. Therefore, intelligent decision-support mechanisms that have the ability to automatically extract meaning from data and interpret the opinions of people in real time have become inevitable. In this study, an intelligent multilingual decision support system was implemented, and a new algorithm that employs text mining and sentiment analysis techniques was developed to automatically interpret thedoi:10.1080/00051144.2018.1531214 fatcat:tb5yo7uemrdrxbwnvrzujmnqre