Measuring Customer Satisfaction

1998 Technometrics  
Public reporting burden for this collection of information is estimated to average 1 hour per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to Washington Headquarters Services, Directorate for Information
more » ... Operations and Reports, 1215 Jefferson Davis Highway, Suite 1204, Arlington, VA 22202-4302, and to the Office of Management and Budget, Paperwork Reduction Project (0704-01BB), Washington, DC 20503. UNCLASSIFIED UNCLASSIFIED UNCLASSIFIED UL NSN 7540-01-280-5500 Standard Form 293 (7, 2-89) Prescribed by AN•jS Std Z39-18 298-102
doi:10.1080/00401706.1998.10485500 fatcat:6jwikbhr3jaw5idwjqlv5ie6uq