Definitions, characteristics and measures of IT Project Complexity - a Systematic Literature Review

Stefan Morcov, Liliane Pintelon, Rob Kusters
2020 International Journal of Information Systems and Project Management  
As the world of Information Technology (IT) engineering becomes more complex every day, the formal study of project complexity becomes more and more important for managing projects effectively, to avoid poor performance and failure. Complexity is not yet clearly understood nor sufficiently defined and the terminology itself is being overloaded and over-used. This paper is a systematic literature review that attempts to identify and classify proposed definitions and measures of IT project
more » ... ity. The results include a map of the identified approaches and definitions, a list of classifications of project complexity, a set of proposed measurement tools and complexity measures available to practitioners. The paper contributes to establishing a common language when discussing complexity, as well as to a better understanding of project complexity and its implications to practical IT engineering projects.
doi:10.12821/ijispm080201 doaj:8678a2969d5b46d8a4135919249fe36a fatcat:ss7zlvhj4fbfrlbstyj6fivk6a