Adoption of ERP system: An empirical study of factors influencing the usage of ERP and its impact on end user

Christy Angeline Rajan, Rupashree Baral
2015 IIMB Management Review  
Complex information systems like the ERP integrate the data of all business areas within the organization. The implementation of ERP is a difficult process as it involves different types of end users. Based on literature, we proposed a conceptual framework and examined it to find the effect of some of the individual, organizational, and technological factors on the usage of ERP and its impact on the end user. The results of the analysis suggest that computer self-efficacy, organizational
more » ... ganizational support, training, and compatibility have a positive influence on ERP usage which in turn has significant influence on panoptic empowerment and individual performance.
doi:10.1016/j.iimb.2015.04.004 fatcat:lbhpiizqozeipj4njk5ehtfyge