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With the continued growth of Service Oriented Architectures (SOA), cross-organizational enterprise collaboration is needed to satisfy complex client needs. To define dependencies between collaborative enterprises and guarantee the required Quality of Service (QoS) at different layers of the SOA, agreements present an effective solution. In fact, using agreements at different layers of SOA gives a clear specification and control of the agreed service levels between different stakeholdersdoi:10.1109/wetice.2012.46 dblp:conf/wetice/GuidaraCFJ12 fatcat:7vnbfbtz6ffi3ow6ps2vklitwi