Infrastructure management as cooperative work
Proceedings of the international ACM SIGGROUP conference on Supporting group work : the integration challenge the integration challenge - GROUP '97
Research Interests and Expertise My central interest is social informatics, the study of the mutual effects of technology, information, social practices, people and organizations. These studies draw upon ideas from distributed cognition, collaboration theory, sensemaking and grounded theory. I have examined these relations in multiple settings including a digital library used by university faculty, researchers and students, software development organizations, and a data communications network
... ovider. These projects have allowed me to combine research with my skills in R&D project initiation and coordination. Other interests include design and development of digital libraries, digital library evaluation, information architecture and content management. Teaching Interests Computer-based information systems are not de-contextualized collections of hardware and software but complex, situated, and dynamic socio-technical systems. Designing, developing and using computer-based systems cannot be an individual activity: rather it requires collaboration between many people with multiple disciplinary and/or cultural backgrounds, including the system's users. I am interested in developing courses that integrate past and current theory and practice and contribute as much to the advancement of research as to improvement in practice. Much of my past teaching experience has involved helping people learn about, use and apply technology with which they are not familiar, including networking / Internet tools, digital libraries, and programming languages. Other teaching experience, as a teaching assistant in 1994-1995, has included introductory research methods, research design and research project execution.