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Hybrid Cloud Service Level Agreements (SLA) comprises of the legal terms and conditions for the cloud contract. Even though all the service level objectives, metrics and service descriptions are clearly outlined in the cloud SLA contract, sometimes vendors fail to meet the promised services and confusing terms lead to tenant-vendor cloud legal battles. Hybrid Cloud involves two different cloud models (public and private) working together, applications running under the hybrid cloud are subjectdoi:10.33166/aetic.2020.05.003 fatcat:3ppzpaatdff5nngokpfsqsnzw4