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An Efficient Method of Building the Telecom Social Network for Churn Prediction
2012
International Journal of Data Mining & Knowledge Management Process
As the deregulation and great advance of new technologies, the competition in wireless telecommunication industry is getting severe. Hence, churn prediction and management have become of great concern to the mobile operators. Therefore they wish to retain their subscribers and satisfy their needs. Previous methods address the homogeneous social network analysis for churn prediction by considering the single relation. From the point of view of data mining, a social network is a dynamic,
doi:10.5121/ijdkp.2012.2304
fatcat:4ixhltey2bhlvhzdh7crztrrzi