The SmartH2O project aims to provide water utilities, municipalities and citizens with an ICT enabled platform to design, develop and implement better water management policies using innovative metering, social media and pricing mechanisms. This project has as a working hypothesis that high data quality obtained from smart meters and communicable through social media and other forms of interaction could be used to design and implement innovative and effective water pricing policies. Planned

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... studies in the UK and Switzerland are introduced. We anticipate that SmartH20 research outcomes will be of use to those interested in linking smart metering, social media and smart pricing approaches to achieve more sustainable water management outcomes. Keywords: ICT for water management; smart meters for water consumption; social media and water, water pricing policies.