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Reliable and eective maintenance support is a vital consideration for the management within today's manufacturing environment. This paper discusses the development of a maintenance system for the world's largest robot welding facility. The development system combines a case-based reasoning approach for diagnosis with context information, as electronic on-line manuals, linked using open hypermedia technology. The work discussed in this paper delivers not only a maintenance system for the robotdoi:10.1016/s0952-1976(99)00040-8 fatcat:lzsvggbxxfcitivagdix3yiex4